I'm pretty sure the process would have went more smoothly had the seller did not passed away and things went to probate causing excessive delays and the holiday timing and even some health issues (covid concerns). All these delays ending up costing me thousands(storage rentals ,campgroung cost etc.) However life is the lords planned journey .
Veterans United was able to provide the best rate for my loan and help me to feel secure in my decision to work with them. When rates dropped and I had the opportunity to refinance, VU let me know all my options and were able to reduce my rate significantly, saving me money. The process to refinance was seamless and required little effort from me, where with my busy lifestyle is ideal.
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My loan specialist, Felecia Solomon, was absolutely wonderful to deal with! She communicated every step of the way, and never failed to respond to calls, texts or emails. If I called and she was busy, she said she would call back in a few minutes, and she always did. She is extremely knowledgeable and very customer service oriented! I would HIGHLY recommend her, and Veterans United, to anyone that needs a home loan! We closed our loan in less than a month from start to finish (between Thanksgiving and Christmas) and would have closed a week sooner, but the closing attorney had a full schedule.
I really enjoyed my home buying experience with Veterans United. They made the whole process of applying for a loan very easy to understand. I especially appreciate working with Chris Solomon. He was always eager to explain the application process to me and answer any of my questions. Thanks again for a great experience!
