I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.
Outstanding service explains home mortgage interest rates and points in terms we could understand correlated world events, inflation, and the FED to where we could make an informed decision. Definitely will recommend Ms. Beascock team to other USSPACECOM
personnel who are transitioning from Colorado Springs CO to Huntsville AL
Ready to see for yourself?
Experience first-hand why 1,531 homeowners give us a perfect score!
Poor communication. Information I disclosed at the inception of the process was forgotten and then the blame was turned back on me
Response from Veterans United
Hey Stephen,
I’m sorry to hear this experience left you feeling frustrated. Having to repeat information you already shared and then feeling like the blame was turned back on you would be upsetting for anyone.
Clear communication is such an important part of this process, and I’m sorry we missed the mark here. I’d appreciate the opportunity to look into your experience further and better understand what happened.
Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...
