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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,999 reviews
601 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,999 reviews from New York

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5 out of 5 Stars

My entire lending team was amazing. I began the home buying process with almost no knowledge of what to do. Vince, Zack, and Natalie walked me through the whole thing, answered any questions I had, and ensured I felt comfortable with my decisions before moving to each next step. Amazing professionalism, interpersonal skills, and knowledge from the entire team. If I could rate higher than a 10 I would.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Chris and his team were absolutely fantastic. Chris was very patient, friendly, never wasted my time, and spent a lot of time answering my questions. When I didn’t understand something he took the time to stay on the phone with me until I did. He was responsive and a pleasure to work with.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Ms Ginny and her team Mr Tyler and Antonio are the best in the business thank you for all the support and hard work

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

The team was exceptional!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Great representative of veterans united and will be my go to for any and all housing finance needs.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

We were treated with the utmost respect & they were very patient & willing to answer every question we had, couldn't ask for a better team to help with the Home buying process

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Your people.Are very professional and on the ball with everything.I like the app and the things to-do list.Keeps me on track of what I need to get accomplished. Always A pleasure doing business with you

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Great experience. Process was complete in a very timely manner. Staff was very courteous and supportive. Thank you for everything.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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5 out of 5 Stars

So patient with me and took care of everything I needed. Keep up your great works.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Matt and my loan team were extraordinary, they were able to answer all the questions I had as a first time home buyer. The process was seamless!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

These guys made the process as smooth as possible. They answered questions that arose within a day, usually that day. Because it is a government loan, there is more documents required than a conventional loan.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Jason Lacey was a great loan officer

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

I had a 10/10 experience with Veterans United, especially Ryan Hauser and his team. As a first-time VA homebuyer, I had a lot of questions throughout the process, and they were incredibly patient, responsive, and professional from start to finish.Ryan always took the time to clearly explain each step — from loan options and rate questions to contract details and timelines. I never felt rushed or left in the dark. Whenever something came up, the team responded quickly and made sure I understood what was happening and what to expect next, which really helped reduce the stress that usually comes with buying a home.What stood out most was how organized and supportive they were. The online portal made document uploads easy, and their communication was consistent the entire time. It truly felt like they were looking out for my best interest and wanted to make sure we made informed decisions, not just fast ones.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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Experience first-hand why 360,126 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars

Great team! They were great at keeping me informed every step of the way and offered plenty of resources to help me move and get everything set up.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

David and Kara (and the website) made the whole buying process very easy for me. Excellent communication and uncomplicated tasking. And thanks for the unexpected “Home” sign!
Overall a perfect experience.
I highly recommend VU!

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

I honestly thought going in to this it would be over whelming but our lean team was amazing and helped us through every step. If you need a little extra help getting credit where it needs to be they will help you figure out what to do.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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