They are great people with pretty soul may God bles
Fantastic! They make the whole process easy and smooth. I recommend it!
Rob and the whole team we interacted with at Veterans United were wonderful! It's easy to find horror stories of peoples' troubles and hardships during the home-buying process. It was smooth sailing for us and I do believe that was a direct result of the transparency and communication Rob Hayward showed us. We can't thank you enough for helping us become first-generation homeowners! Thank you Veterans United, thank you Rob!
The whole process was disorganized and messy. I had to call multiple times to ensure things were getting done and submitted on time. I also got 3 different quotes on rates and paperwork was getting messed up and had multiple errors on loan estimates. I felt very stressed and unsure if we were going to close in time because the communication wasn’t there like it should have been and I had to continually call and check in to ensure numbers made sense and things were being done in time. As a veteran who earned this benefit I highly regret using the VA home loan with VA. I believe it would have been a much smoother process through any other lender.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
went to new house, and found drainage in basement from walls in basement. I am not a happy camper.
The last 3 houses I’ve bought through VU. I wouldn’t go with anyone else for anyone button family for home buying needs. Smooth, effective, and always in communication with my wife and I. I want to thank you all!!
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Casey was very knowledgeable and helpful. I would definitely recommend him.
My United Veterans entire crew were outstanding. I completely trusted them and felt comfortable with all their advice. I was right, they turned out to be very trustworthy. I will definitely recommend Vetrans United. Thanks so much for everything!!
Aaron and his team are incredible. As first-time home buyers, they made the process as painless as possible and were incredibly patient and helpful with my never-ending list of questions. When the closing timeline accelerated in the last week with very little warning, the team was all over it. We will always be grateful for the work they performed to enable us to purchase our home.
Our experience working with the team was incredibly positive, and I will absolutely recommend Veterans United to my veteran community friends. Cannot speak highly enough of Aaron, the team, and the general experience working with VU.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
My team worked hard to help me get my new home. Katy, and her team are amazing. My wife and I couldn’t be happier.
Thank you all so much.
Emmett is patient understanding and considerate, and he explains everything in terms people can clearly understand and feel comfortable and safe with the process
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Too many repeat requests for documents that have already been submitted
Scott Beasley and the entire team are very knowledgeable, helpful and friendly. I would recommend them to anyone needing real estate assistance!
Having Veterans united as my home lender has been absolutely amazing. The team that I worked for the refinance was absolutely amazing. I will always recommend Veterans United Home Loans for any Veterans who needs one.
There was way to many delays.
Response from Veterans United
Hi Paul,
I am really sorry for the delays you experienced. I know how frustrating that can be, especially during something as important as buying or refinancing a home. If you are open to it, I would appreciate the chance to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if you contact us outside those hours.
Sincerely,
Claire S., Client Relations Manager
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!
Andrea and her team were awesome. Their effort and professionalism they should us goes unmatched. The kept us informed every step of the way and were always a phone call away to assist us. One of the best customer service experiences we have had.
