Felicia and her team made it very easy to get everything started for the loan process. Even while one of us was still in Korea, we were able to upload documents and complete the document checklist. The whole process was seamless with the app to digitally upload and sync items. Felicia’s team was super helpful even when we asked to close 4 days early. The concierge portion, Gabby was a great asset in making sure we had information on utility companies, from power to internet. Great team of professionals, I would highly recommend Veterans United and Felicia’s team.
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
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A Seamless Mortgage Journey with Ms. Cindy Woodham and the Veterans United Team!I recently had the pleasure of working with Ms. Cindy Woodham and the exceptional team at Veterans United for my mortgage loan. From start to finish, the experience was nothing short of outstanding. Ms. Cindy's expertise, attention to detail, and unwavering dedication to her clients truly set her apart.Right from our initial conversation, Ms. Cindy impressed me with her extensive knowledge and understanding of the mortgage process. She took the time to thoroughly explain each step, ensuring I had a clear understanding of the requirements and expectations. Her guidance was invaluable in helping me navigate through the complexities of obtaining a mortgage loan.Throughout the entire process, Ms. Cindy's attention to detail was remarkable. She meticulously reviewed all the necessary documents and never missed a single step. Her organizational skills and commitment to accuracy gave me immense confidence that everything was being handled with the utmost care and professionalism.What truly stood out about Ms. Cindy was her unwavering dedication to her clients. She was always available to answer my questions, no matter how trivial or urgent they may have been. Her responsiveness and willingness to go above and beyond to ensure my satisfaction were truly remarkable. I felt supported and reassured at every stage of the process, which significantly reduced any stress or anxiety I had initially.The entire Veterans United team also deserves praise for their seamless coordination and teamwork. From the loan officers to the support staff, everyone played a crucial role in ensuring a smooth and timely closing. The level of professionalism and efficiency demonstrated by the team was truly commendable.Thanks to Ms. Cindy and the Veterans United team, my mortgage journey was a resounding success. I cannot express my gratitude enough for their exceptional service, guidance, and expertise. If you're looking for a mortgage loan processor who is knowledgeable, detail-oriented, and dedicated to their clients' success, I wholeheartedly recommend Ms. Cindy Woodham and the Veterans United team. They exceeded my expectations and made the process a positive and rewarding experience.Thank you once again, Ms. Cindy, for your outstanding work. I am truly grateful for your professionalism and expertise.
Working with Veterans United for my first home purchase was the best experience from start to finish. My loan officer Cindy Woodham is amazing! She is so knowledgeable, always responded quickly to any of my questions/concerns, made me feel so comfortable and at ease even when things got a little stressful for me during my home purchase, and she is very trustworthy. I will and have already - recommend Cindy Woodham and Veterans United to anyone looking to refinance or for any mortgage needs.