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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
26,222 reviews
650 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 26,222 reviews from Georgia

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5 out of 5 Stars

Veterans United made the process of buying a home so easy for us. This was our first time buying a home together, and we have heard many horror stories in the past. We were concerned that our experience buying a home would be like those stories. Our experience with Veterans Unoted was quite the opposite. We were kept abreast of where we were in the process. Veterans United gave us far more information than we expected to receive about interest rates, the economy, and how the two were related.I would like to say very directly that Zach, Deena, and their team specifically made this process easy. Working with them felt like a dream in comparison to other stories I heard. Zach was in constant communication with me during the process. He reached out to me often to ensure my wife and I understood what was happening at each point during the process. He was always available to answer any questions that we had. Deena was just as responsive and very proactive, to include submitting inquiries with the lawyers handling the selling side of this deal. If there was information that was required and the sellers did not provide it, Deena sent professional reminders that she was still in need of items.Zach and Deena were on top of things, every second of the way. So much so, the selling agent thought that Zach and his team worked at the local Veterans United office here in Augusta. Both agents (buying and selling) sung the praises of Zach and the team. When I purchase another home I will certainly be using Veterans United again, because I only want to work with Zach. So understand, if Zach goes... I go. Lol, just joking. However, I cannot express enough just how much appreciation my wife and I have for Zach, Deena, and anyone else on the team who helped make this dream come true for us.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Another great experience with Garet Barry & his team from start to finish. Closed on a 2nd home the beginning of last year with Veterans United, Garet and his team refinanced the home for a lower interest rate this year, which greatly reduced my mortgage payments. The refinance was seamless, the team took care of everything and made the entire process stress free! I will absolutely recommend Veterans United to anyone that I care about!!!!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

The team was AMAZING!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Devin Cott and Eric Barroso provided excellent, professional, reliable, trustworthy services and support during my wife's and I refinance cash out process. They were prompt with responses no matter how many times we call them they were readily available and eager to provide us with answers and assistance we needed to understand throughout the entire process.We are extremely fortunate, happy and blessed that Devin, Eric and their team are assigned as our United Veterans Loan team.Thanks again Devin Cott, Eric Barroso and team for an outstanding and excellent service experience.Robert and Cassandra Massalene

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

My team was wonderful!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Tony was great! He answered all of my questions and was very patient. I never once felt I was bugging or an inconvenience to him.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4 out of 5 Stars

I feel due to my circumstances, VU will take on the task of making home ownership possible.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Everyone at Veteran united was very helpful and made it an enjoyable experience

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Kyle was prompt, professional and knowledgeable of the process. Would highly recommend him to friends and family.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

Ready to see for yourself?

Experience first-hand why 360,237 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Every member of my team was friendly, patient and professional! I can't recommend enough!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Susie and Brie were outstanding, but the underwriter was stupid.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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