Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!
I looked into them over a year ago but they don't do construction loans. They continued to reach out and see if I was still interested. I thought the other mortgage company was going to be good but they started to act dumb, passing off issues to others in the company and didn't know how to do their job. Made the switch and it was not only easy but very transparent. If I had questions, they responded immediately and if they didn't have the answer they let me know but they also worked to get it. It was a small team but very efficient. Can't sing the praises enough.
The lending team had my brother's back and that means more to me than anything else.
Jan and I are very happy in our new home. Our first with the help of United Veterans! GUNG HO!
Chase as great in helping me with the whole process and was very through in explaining as we went along the process. I highly recommend Chase and the VA!
As a first-time homebuyer, I truly appreciated how Veterans United made the entire process so accessible and stress-free. The To-Do checklist on the Veterans United Portal was incredibly helpful, allowing me to keep track of all the necessary documents with ease. Mike and Niesha from the Loan Officer team were wonderful; they were both helpful and responsive, which made a world of difference. Knowing I could reach out to them on weekends and evenings when I had questions really eased my worries during this significant time in my life. I want to extend a heartfelt thank you to them and the entire team for their support!
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Very professional
Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!
Jeff was great, helped me understand everything. Was very informative in every way.
Casey was very knowledgeable and helpful. I would definitely recommend him.
Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!
Incredible team to work with!
I could not imagine having a better team than my VU team. I would not go to anyone else for a VA loan.
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Jennifer is incredibly caring and an expert in her field. I'm so lucky to have worked with her, and I was finally able to buy a wonderful home for my family.
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
Zach Robert’s and team made me feel so comfortable throughout the process. This is our second home we have used Veterans United for and they make you feel like family.
I would recommend however, there are way to many hoops to jump thru. Many of them multiple times with the same information. The process needs to be streamlined. I understand the need to prevent fraud but what a pain.
