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Enterprise, AL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,927 reviews
442 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,927 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars

Best team I have ever worked with

4.5 out of 5 Stars
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5 out of 5 Stars

Chris and his team did an awesome job. Very professional and customer friendly.

5 out of 5 Stars

Veteran’s United gave us the smoothest process for buying a house that I could imagine! The only place I would recommend to people for loans!

5 out of 5 Stars
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5 out of 5 Stars

Veterans United made buying our new house so easy. They went above and beyond- they were accessible when I had questions or concerns, and moved quickly to ensure closing was as soon as possible.

5 out of 5 Stars

VU will guide you every step of the home buying process

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5 out of 5 Stars
5 out of 5 Stars

Chris and Jennifer were awesome to work with!

5 out of 5 Stars

I didn't think the process of buying a home was going to be this easy. From the start, the team at Veteran's United was working hard to make my dream possible. The team was constantly communicating with me making sure I stayed moving on to the next task. Keeping me focused and never overwhelmed by the process. My first home buying experience was a great one and I am forever grateful for all the hard work the team at Veteran's United did to make that possible.

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5 out of 5 Stars

Service was absolutely wonderful!

5 out of 5 Stars

Once again Felecia, Jennifer, and her team were phenomenal! This was my second VA loan with Veterans United (VU) and they were able to secure a good rate. They were attentive, timely and processed my application quickly. The ease of signing documents through the app was very helpful and allowed me to connect and respond from anywhere. I appreciated the reminders and concierge support to ensure I didn’t miss important timelines. They were thorough and explained anything I was confused about in great detail. The level of customer service from all of the departments I connected with was excellent. I would recommend anyone to work with VU or just give them a call to hear what they offer when considering buying a home…you’ll be SOLD!!

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Experience first-hand why 1,563 homeowners give us a perfect score!

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5 out of 5 Stars

The team I worked with was amazing. They walked me through the whole process, answered all of my questions, and were very friendly. I would recommend them to anyone trying to buy a home.

4 out of 5 Stars
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5 out of 5 Stars

Ran into a slight problem caused by me or my wife, as we misunderstood some info given to us. Otherwise, top-notch service by Felicia Solomon and her team. Jennifer Nelson was also very friendly and helpful. Kudos to her. Lots of paperwork. Necessary for our protection because of other people who are deceptive and fraudulent! Paperwork pertains to all lenders. I highly recommend the friendly and professional service of Veteran's United.

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5 out of 5 Stars

Fantastic customer service and support. Without a doubt the easiest home purchase I have ever made. Thank you VU!

5 out of 5 Stars

Very professional and on time with everything

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