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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Ran into a slight problem caused by me or my wife, as we misunderstood some info given to us. Otherwise, top-notch service by Felicia Solomon and her team. Jennifer Nelson was also very friendly and helpful. Kudos to her. Lots of paperwork. Necessary for our protection because of other people who are deceptive and fraudulent! Paperwork pertains to all lenders. I highly recommend the friendly and professional service of Veteran's United.
Fantastic customer service and support. Without a doubt the easiest home purchase I have ever made. Thank you VU!
Very professional and on time with everything
Was very pleased. Felicia always returned calls/texts and answered all of our questions. This is our 4 new build and we also bought 2 used homes, by far Felicia was the most helpful and quick to return calls and texts.
Quick and easy. VERY PROFESSIONAL. I will definitely be dealing with Keith every time. I’m a first time home buyer and I was not stressed at all with the mortgage process thanks to Keith.
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I have gone through the home purchasing process twice now, and have used Veterans United each time and would highly recommend them to anyone. They have gone above and beyond for us each time to get us the best rates possible and helped us every step of the way.
There was a fair amount of confusion towards closing but overall the process was smooth.
Chris and Jennifer, we’re so easy to work with! This is my third home and by far this was the best experience!
All my questions were answered quickly. They went over all details with me. By the time I decided to go with Veterans United I felt very comfortable with the people and my decision.
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Experience first-hand why 1,543 homeowners give us a perfect score!
Check My Eligibility
Very easy and everyone involved went above and beyond to assist. They had what I needed to do before I asked. Recommend Keith Simon and his team to anyone. Thank you.
Everyone was a pleasure to work with. I would highly recommend VU to friends. This was a very pleasant experience, especially being a first time home buyer!
The whole team at Veterans United was very responsive to all my many questions whether it be by phone call, text, or email. They were with me every step of the way. 10 out of 10.
The Veterans United organization helped make the home-buying process as simple and streamlined as possible. My lender, Chris Solomon, was there for me every step of the way and never left me guessing what’s next. The My VU app was also very user friendly and helped guide me through the process.Overall, I couldn’t be more pleased with the quality of service I received and will highly recommend Veterans United to anyone looking to buy a home.
