Born and raised in Enterprise, Branch Manager Felecia is proud to call this town her home and is excited to help others plant their roots, too! With past experience in real estate, she offers a well-rounded viewpoint of the homebuying process. Felecia is driven to provide every borrower with reliable support throughout their entire journey. She strives to ensure everyone receives a level of service beyond their expectations - after all, that’s the Veterans United way! Outside of work, Felecia spends her time with her husband, Chris, and three children. Together, they enjoy outdoor activities like golfing, boating and camping!
| Office | 334-347-5626 x7102 |
|---|---|
| Mobile | 334-464-7605 |
| Fax | 334-347-5689 |
| felecia.solomon |
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| Address | 1403 Rucker Blvd., Enterprise, AL 36330 |
Poor communication. Information I disclosed at the inception of the process was forgotten and then the blame was turned back on me
Response from Veterans United
Hey Stephen,
I’m sorry to hear this experience left you feeling frustrated. Having to repeat information you already shared and then feeling like the blame was turned back on you would be upsetting for anyone.
Clear communication is such an important part of this process, and I’m sorry we missed the mark here. I’d appreciate the opportunity to look into your experience further and better understand what happened.
Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
We had different situation than most, we were buying the house we were renting. Tyler at Veterans United guided us through the application process, helped us get to our goal. Thanks Tyler! I would recommend Veterans United to any Veteran trying to navigate the home buying process. I learned so much about this benefit during the process.
Felicia, Jennifer, Tyler & Chris were all a pleasure to work with. NOT ONE of them made me feel like I or my questions were not important or that I was interrupting them.
I would recommend Veterans United / Enterprise to anyone who asks.
Excellent job guys!!
Felicia Solomon and team were exceptional. Every question answered quickly, every change or delay was dealt with professionally and with understanding. A truly great experience from their side of things!
We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!
Everyone was super helpful and answered all my questions and concerns