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Fort Novosel, Alabama Reviews

Unedited and unfiltered reviews from Veterans and military families

1,752

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 1,752 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Ran into a slight problem caused by me or my wife, as we misunderstood some info given to us. Otherwise, top-notch service by Felicia Solomon and her team. Jennifer Nelson was also very friendly and helpful. Kudos to her. Lots of paperwork. Necessary for our protection because of other people who are deceptive and fraudulent! Paperwork pertains to all lenders. I highly recommend the friendly and professional service of Veteran's United.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

Fantastic customer service and support. Without a doubt the easiest home purchase I have ever made. Thank you VU!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Very professional and on time with everything

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Was very pleased. Felicia always returned calls/texts and answered all of our questions. This is our 4 new build and we also bought 2 used homes, by far Felicia was the most helpful and quick to return calls and texts.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Quick and easy. VERY PROFESSIONAL. I will definitely be dealing with Keith every time. I’m a first time home buyer and I was not stressed at all with the mortgage process thanks to Keith.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

I have gone through the home purchasing process twice now, and have used Veterans United each time and would highly recommend them to anyone. They have gone above and beyond for us each time to get us the best rates possible and helped us every step of the way.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

4.5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend

Chris and Jennifer, we’re so easy to work with! This is my third home and by far this was the best experience!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

All my questions were answered quickly. They went over all details with me. By the time I decided to go with Veterans United I felt very comfortable with the people and my decision.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Very easy and everyone involved went above and beyond to assist. They had what I needed to do before I asked. Recommend Keith Simon and his team to anyone. Thank you.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

Everyone was a pleasure to work with. I would highly recommend VU to friends. This was a very pleasant experience, especially being a first time home buyer!

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

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5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

The whole team at Veterans United was very responsive to all my many questions whether it be by phone call, text, or email. They were with me every step of the way. 10 out of 10.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

The Veterans United organization helped make the home-buying process as simple and streamlined as possible. My lender, Chris Solomon, was there for me every step of the way and never left me guessing what’s next. The My VU app was also very user friendly and helped guide me through the process.Overall, I couldn’t be more pleased with the quality of service I received and will highly recommend Veterans United to anyone looking to buy a home.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend

The entire veterans united team made this the least stressful home buying experience that I have dealt with. They always ensured to make me and my family a priority.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4 out of 5 Stars
Would Recommend

Find another company to work with in helping your byers getting services set up

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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See all 1,752 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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