Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,554 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,554 unfiltered reviews

Starting on Page 80 of 15,186. Return to Page 1

5 out of 5 Stars

Juliane was incredible. The whole team was great. I cannot thank everyone enough.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Lindsey is absolutely wonderful! I couldn’t rave about her enough! She is amazing! She is patient, kind and supremely helpful. Lindsey explains everything in such a thorough depth, I literally felt like she held my hand through it. I pray nothing but blessings and health, wealth to her forever.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Photo submission from Frederick F.

From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Having the app is a game changer and being able to email and text with the team is fantastic.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Fast, stress free, and excellent customer service. We felt valued and cared for during the whole process.

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

Ready to see for yourself?

Experience first-hand why 362,543 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Jason was very knowledgeable, very helpful and always ready to assist us with any questions we had

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4 out of 5 Stars
5 out of 5 Stars

Very good and helpful people especially for a first time home buyer.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Working with Chase and his entire team at Veterans United has been nothing short of outstanding. If I could give them 100 out of 10, I absolutely would.From day one, Chase treated us with professionalism, patience, and genuine care. Buying a home can be stressful—especially using a VA loan—but his team made the entire process feel smooth, organized, and fully supported every step of the way. Communication was exceptional. Every question we had was answered quickly and clearly, and we always felt informed and confident about what came next.What truly sets Chase and his team apart is how much they advocate for veterans and their families. They didn’t just process a loan—they guided us, educated us, and made sure we were in the best possible position throughout the entire journey. Their attention to detail, responsiveness, and dedication made what could have been overwhelming feel exciting instead.We are incredibly grateful for the experience and would recommend Chase and Veterans United to any veteran or family looking to purchase a home. Simply put: this is how homebuying should be done.Thank you again for going above and beyond for our family.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Andra I.

Thank you so much to everyone involved me and my family really appreciate your hard work and dedication! We made it to the closing table !

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

amazing!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Working with ms.holly and her underwriter was a real pleasure Ms.holly was great

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

1.5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Shawnee, Dene’ and the rest of our team were fantastic to work with. They communicated great and were super friendly and helpful. We truly enjoyed working with them.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

The team at Veterans United made the home buying process simple and understandable. Highly recommend!!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Photo submission from Dewey C.

I felt completely hopeless before Connie ting with Veterans United. Their team made it possible for me and my family to feel hopeful about the process, and ultimately find and buy the home we have always wanted! Thank you all so much!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

1 out of 5 Stars

I'll respond in a formal letter when I get caught up, have to hurry since the closure date slipped so far and so often!

Response from Veterans United

Hi Michael,

I’m really sorry your closing date was pushed back so far and so often. I know how stressful that can be, especially when you’re trying to plan around such an important milestone.

I’d like the chance to learn more about what happened. When you’re able, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.

Sincerely,
Claire S., Client Relations Manager

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.