Veteran's United - Cindy Woodham - provided excellent customer service. She worked within our time constraints related to coordinating the sell of our old home with the buying of a new home. This created the need to for extra oversight and coordination. All went well - Cindy's ability to be so detailed and yet flexible really made the entire process easy and successful!
Veterans United is a great home loan company that is located in your local area. You receive personal, one-on-one customer support from the Veterans United Agent, and they make the entire home loan process easy to understand. Definitely would recommend Veterans United to others looking to buy and finance a home. Thanks again for the great support.
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As a first time home buyer, this purchase can be scary and challenging. Veterans United made it easier by sending us emails along every step of the way and even providing video tutorials to help explain everything. It allows you to seek the answers to questions you might be afraid to ask in person. The website is very user friendly and easy to access even from a mobile device. I would recommend them to anyone.
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Our bank made home buying a miserable experience. When my wife and I were at our lowest point and discourage we found Veterans United. Two weeks! I say again two weeks and now we have a home. Veterans United knows veterans and the VA process and they went the extra mile and then more to get us our home. Thank you is not enough and I have already recommended Veterans United and will continue to recommend them.
Streamline the process. I have bought and sold 5 houses and by far this was my most difficult one. and there should be a window or a calendar were you have to meet certain deadlines with your paperwork. I know that the closing on the AL was contingent on the sale of the TN house but it was a tad scary when we are changing closing time the day before. that made a hard situation for my family even harder. IE the move. But over all Chris was great to work with and he did a great job communicating with me throughout the whole process.
Response from Veterans United
Randy, we really appreciate your honest review and the constructive feedback you have provided. We are glad that some aspects went well; however, we understand the added stress involved with selling a property while purchasing another. Our Client Advocate team will review the events that led up to your closing looking for ways to simplify the process in the future.
