The additional documentation required by the Underwriter is ridiculous. I will probably not go with Veteran's United for my next loan simply for this reason. The Underwriter wanted paperwork that, in my opinion, was superfluous to documentation already provided. Additionally, the Underwriter did not apply what I would consider "reasonableness" is assessing the documentation. It appeared He/She was simply operating off of a "checklist". There was no personal service from the Underwriter.
Ready to see for yourself?
Experience first-hand why 1,555 homeowners give us a perfect score!
Veteran's United - Cindy Woodham - provided excellent customer service. She worked within our time constraints related to coordinating the sell of our old home with the buying of a new home. This created the need to for extra oversight and coordination. All went well - Cindy's ability to be so detailed and yet flexible really made the entire process easy and successful!
Veterans United is a great home loan company that is located in your local area. You receive personal, one-on-one customer support from the Veterans United Agent, and they make the entire home loan process easy to understand. Definitely would recommend Veterans United to others looking to buy and finance a home. Thanks again for the great support.
Ready to see for yourself?
Experience first-hand why 1,555 homeowners give us a perfect score!
As a first time home buyer, this purchase can be scary and challenging. Veterans United made it easier by sending us emails along every step of the way and even providing video tutorials to help explain everything. It allows you to seek the answers to questions you might be afraid to ask in person. The website is very user friendly and easy to access even from a mobile device. I would recommend them to anyone.
