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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Two houses closing in four days. One being sold another being bought. What was I thinking. But we made it.
Great process from start to finish!
Veterans United assisted me in purchasing my home. Process was simple and smooth. Glad to know that everyone that works there takes care of all veterans.
I look forward to working with this team from Veterans United again. They were able to help make a stressful process seem easy. Thank you!
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Ba da boom, ba da bing! The smoothest home loan experience one could ask for. Our loan officer was knowledgable, honest, respectful, and just so cool. They were always available to us both in person and digitally. There was never a question too silly or left unanswered. They collaborated so well with our relator, it felt like a cohesive team working towards the same goal, our goal. Using the online platform to sign and review documents was straight forward and designed for intuitive use. It kept us organized and would provide these little insights to make signing documents feel less scary.Our standards are now so high for any future home buying experiences.
Very professional, nice, helpful. I will recommended to all I know. They worked hard to get us approved. We are so thankful.
I would like to thank the Veterans United for making my dreams come true! It was a very easy process because of all the hard work and dedication that my team put in for me! Thanking you all the way from Elba, Alabama!!!
P.S. -Jimi Coleman
Great job and always a pleasure
Thanks to Veteran's United for taking care of the veterans. They always make the process super easy. Even our realtor and closing attorney appreciated how smooth the process and how so many documents are e-signed, making closing a lot more pleasureable!
The loan process was completed in a timely manner without any significant hassle on my end.
From the application for pre-qualification all the way to closing, the process was soooo easy. A lot of work can be completed online through the portal which was great! Felecia or her staff kept us updated as things changed. Closing went very smooth without any hiccups.
VU offers competitive rates, but their loan officers seem to miss the mark on open and honest communication. Unfortunately you probably won't know your loan officer is a dud until its too late. If you can find a better offer or even one that is remotely close to VU somewhere else, take it and avoid the VU headaches.
Aaron,
Thank you for sharing this feedback. I want you to know the Client Advocates are available to talk with you one-on-one about your experience. We’re here to listen and take a closer look so we can help make this better however we can. Please reach out anytime and we'll take a closer look to see how we can improve from your experience.
Sincerely,
Kendra, Client Relations
