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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,440 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,440 unfiltered reviews

Starting on Page 13 of 15,082. Return to Page 1

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Levi and the team really nailed it, helped every step of the way and never left me uniformed. The team communicates very well! Thank you all for everything you have done for myself and my family!

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Scott Beasley and the entire team are very knowledgeable, helpful and friendly. I would recommend them to anyone needing real estate assistance!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Great people:-)

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Me. Don Smith and his team are amazing. They are honest and make everything quick.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Walked through the housing process with unfamiliar home buyers and provided resources for any home needs.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Veterans United is great. They care will go out of their way to help you.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

We started our process for buying a house in November and VU promptly helped reached out to us to let us know we were pre-approved! That is where I first met Ken. First off Ken was nothing but phenomenal. That man was always answering my questions even on his days off. Ken was always available for anything I had questions about always prompt and giving the best information. 100% would recommend VU and Ken as everyone has been super helpful.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Having Veterans united as my home lender has been absolutely amazing. The team that I worked for the refinance was absolutely amazing. I will always recommend Veterans United Home Loans for any Veterans who needs one.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

1.5 out of 5 Stars

There was way to many delays.

Response from Veterans United

Hi Paul,

I am really sorry for the delays you experienced. I know how frustrating that can be, especially during something as important as buying or refinancing a home. If you are open to it, I would appreciate the chance to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if you contact us outside those hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

They made buying a house so easy and when I had questions fixed all the issues and concerna

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Jordan and his team where awesome to work with made sure everything was lined out and I understood what was going on all the time and helped me jump through hoops I made my self fr9m my past and got me a good place with a good loan!

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

You guys made the house buying process so easy. Even though the Navy changed my orders 3 times you guys adapted seamlessly.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Very smooth, very easy to follow along from the first pre approval to the closing.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

My team was amazing to work with and made this whole process as easy as it gets.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

What great service! Applying was easy with help from Aaron and Gretchen. Was always available to answer questions and guide through process. I explained what I needed and Aaron was able to get that loan for me. Thanks to a wonderful team.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Easy to work with.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Veterans United truly lived up to their reputation. From start to finish, the process was well-organized, transparent, and veteran-focused. Buying a home can be stressful, especially when juggling timelines, disclosures, and last-minute changes, but my loan officer stayed engaged, responsive, and professional the entire way.What stood out most was the communication. Every question was answered clearly, expectations were set early, and when issues came up, solutions were presented—not excuses. Even when federal timing requirements affected the closing schedule, the team worked proactively to minimize impact and keep everything moving forward, including lender credits to ensure a smooth closing.As a Veteran, you want to work with people who understand VA loans inside and out and who genuinely advocate for you. Veterans United and my loan officer did exactly that. I felt supported, respected, and confident throughout the process.I would absolutely recommend Veterans United to any Veteran looking for a smooth, honest, and professional home-buying experience.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

I have appointed myself as the President of the Jayden Ludwig Fan Club…she has been phenomenal!!! She and her team handled our initial mortgage and our refinance and seamlessly guided us through them. Thank you Jayden!

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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