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Fort Novosel, Alabama Reviews

Unedited and unfiltered reviews from Veterans and military families

1,690

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,690 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would like to thank the Veterans United for making my dreams come true! It was a very easy process because of all the hard work and dedication that my team put in for me! Thanking you all the way from Elba, Alabama!!!
P.S. -Jimi Coleman

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Thanks to Veteran's United for taking care of the veterans. They always make the process super easy. Even our realtor and closing attorney appreciated how smooth the process and how so many documents are e-signed, making closing a lot more pleasureable!

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4 out of 5 Stars
Would Recommend

The loan process was completed in a timely manner without any significant hassle on my end.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

From the application for pre-qualification all the way to closing, the process was soooo easy. A lot of work can be completed online through the portal which was great! Felecia or her staff kept us updated as things changed. Closing went very smooth without any hiccups.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

1.5 out of 5 Stars

VU offers competitive rates, but their loan officers seem to miss the mark on open and honest communication. Unfortunately you probably won't know your loan officer is a dud until its too late. If you can find a better offer or even one that is remotely close to VU somewhere else, take it and avoid the VU headaches.

Response from Veterans United

Aaron,

Thank you for sharing this feedback. I want you to know the Client Advocates are available to talk with you one-on-one about your experience. We�re here to listen and take a closer look so we can help make this better however we can. Please reach out anytime and we'll take a closer look to see how we can improve from your experience.

Sincerely,
Kendra, Client Relations

4 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

See above

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

3 out of 5 Stars
Would Recommend

Veterans United hires agents that make their customers feel special and honorary. While the tedious loan process was not easy, agents walked young us homebuyers through every step.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Would definitely recommend Cindy Woodham and Veterans United to anyone who is in the market for mortgage company!

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

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5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4 out of 5 Stars
Would Recommend

Overall I had a pleasant experience with the buying process but I had a number of occasions where I had submitted documents and for some reason, they were not posted and I had to resubmit. It was my intent that whenever documents were requested I would submit them within 24 hours.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Chris was recommended to me by my accountant and he was amazing. I would recommend him to anyone looking to purchase a home.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Chris has been amazing. He answered every question we had, calmed our anxiety when we were overwhelmed and over-thinking. Very easy to work with! Would definitely recommend Veterans United!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

More Reviews

See all 1,690 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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