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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,427 reviews
553 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,427 unfiltered reviews

Starting on Page 2 of 15,081. Return to Page 1

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

You all were awesome with buying my new house and providing me with all the information to make everything I needed to do. Thank you.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars

They pretty much took care of everything for me it was very easy to sit back and allow my team to handle all aspects for me buying my first home.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

It was too easy even when was abroad. Excelente team. Highly recommended for veterans.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

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5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Cole, Paige & others that I spoke with at Veterans United, during the processing of my home loan, were all excellent agents to work with. They are very knowledgeable about the entire process & answered all my questions with quick responses. Plus I never heard anything negative at all, & was kept informed about everything all the way through. I would highly recommend Veterans United to anyone looking for a worry free home loan.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Jon and his team were truly outstanding from the beginning to the end. I appreciated the quick and accurate responses to all my questions. When I didn’t understand something, they explained the answers so I could understand. I have purchased several homes, but the service I received from Veterans United is above and beyond all others.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

I looked into them over a year ago but they don't do construction loans. They continued to reach out and see if I was still interested. I thought the other mortgage company was going to be good but they started to act dumb, passing off issues to others in the company and didn't know how to do their job. Made the switch and it was not only easy but very transparent. If I had questions, they responded immediately and if they didn't have the answer they let me know but they also worked to get it. It was a small team but very efficient. Can't sing the praises enough.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The lending team had my brother's back and that means more to me than anything else.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

Ready to see for yourself?

Experience first-hand why 359,831 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Chase as great in helping me with the whole process and was very through in explaining as we went along the process. I highly recommend Chase and the VA!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4.5 out of 5 Stars

As a first-time homebuyer, I truly appreciated how Veterans United made the entire process so accessible and stress-free. The To-Do checklist on the Veterans United Portal was incredibly helpful, allowing me to keep track of all the necessary documents with ease. Mike and Niesha from the Loan Officer team were wonderful; they were both helpful and responsive, which made a world of difference. Knowing I could reach out to them on weekends and evenings when I had questions really eased my worries during this significant time in my life. I want to extend a heartfelt thank you to them and the entire team for their support!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Very professional

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Jeff was great, helped me understand everything. Was very informative in every way.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

Casey was very knowledgeable and helpful. I would definitely recommend him.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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