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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,663 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,663 unfiltered reviews

Starting on Page 7 of 14,823. Return to Page 1

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

4 out of 5 Stars

Working with Mrs. McCain was a very good experience for us, it was our second experience with her and her team was very professional. We will do it again in a heartbeat. KUDOS for you all

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

From start to finish, Dustin and his team were Top Notch, very professional, organized and supportive through out my home search and purchasing. Communicated very well through out the whole process, walked me through when I had questions and concerns about the loan process. I would recommend Dustin and his team to anyone who is the market for buying, selling, refinancing or whatever to getting a loan to reach out to Dustin and the Veterans of United to help you with a effortless process.Thanks Dustin/Team
Byrd Johnsons

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Already started doing it

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I totally appreciate the team effort that supported my process of home ownership

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

THE BEST WORKING, TO GET YOU WHERE NEED TO BE,
HELPFUL MAKING SURE EVERYTHING IS CORRECT!
ON TIME IF YOU NEED HELP! ALWAYS RESPONDED BACK TO YOU WITH EMAIL OR RETURNED CALLS.
GREAT TEAM WORKING TO GET YOU APPROVED. THANKS CASEY SCHAEDEL FOR
ALL YOUR DID FOR ME! GOOD PEOPLE TO WORK WITH. THANK VETERANS UNITED
HOME LOAN FOR CASEY AND HIS TEAM THEY ARE THE BEST. HIGHLY RECOMMEND

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars

Initially I was going to give VU a ten out of ten but, one time when I called Rynda and left a message, she did not return my call that day or the next day. It wasn't until the next day that I called again and still wasn't able to get ahold of anyone so, I was transferred to the supervisor Brad who was very helpful. I was told everyone was in a meeting, which is understandable but, prior to retiring, when I worked and I walked into my office in the morning and saw that I had a missed a call the previous day, I would immediately call that person back.
The thing that really didn't sit well with me is when Rynda sent me a text about the review stating, "we expect a 10 out of 10". Pressuring someone for a 10 out of 10 even slightly or passively is "unprofessional" in my opinion. Soliciting a review should be enough without the pressure of receiving a perfect score. She probably didn't mean anything negative or offense when requesting a perfect score but, that maybe an inherent problem with communicating via text instead of verbally.
Nevertheless, my experience with VU was excellent, just not perfect.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Everything was great. Easy and James was super helpful for the entire process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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Experience first-hand why 353,099 homeowners give us a perfect score!

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5 out of 5 Stars

This is our first home purchase, and the team at Veterans United made the process easy. They followed up regularly throughout the process and were always ready with the answers when we needed them. My wife and I are very pleased and will definitely recommend to others.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

This is our second time using Veterans United and they get you great rates, are really easy to work with, and provide exceptional customer support. I highly recommend them!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

The team at Veterans United were always communicative, quick to answer every question, and available when I needed them or had questions. The entire process went smooth thanks to their responsiveness and support. Highly recommend.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Everyone my wife and I worked with from Veterans United were professional, and dedicated to helping us in every way we could possibly need. Justin, Melissa, Josh, thank you so much!!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

I’ve already recommended Veterans United to a few fellow veterans. Thank you for the awesome service to my family 🙏🏼

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn't just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality.I was fortunate to be supported by an absolute dream team:

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

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