Thank you so much for everything you did for us! We appreciate you all!
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Dorian, was great and easy to work with. He kept us informed throughout the process. He provided us with updates and made our process so easy. I would definitely refer family and friends to Veterans United.
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VU Helped me in every way possible. They kept me updated on forms, progress and closing. Thank you VU for your patience and the opportunity to refinance.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
My loan team was excellent. They made my dream a reality. I would definitely recommend them to anyone.
Amazing . Super helpful every step of the way. Even when things got rough and we had to take a break from looking the whole team stayed patient and positive and was there when we needed them.
Never stop getting surprises last minute they don’t care about the veteran they care about their benefit
Extremely professional , quick responses and helpful every step of the process.
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
Great crew of people that worked with me
Absolutely amazing! I felt I was a part of my team. I was kept informed and “in the loop” every step of the way. Whenever a problem or issue arose, Bert and the Team calmed me down and proactively handled it while making it look easy. I can honestly say this is the best real estate closing I’ve ever been a part of! Thanks Bert for making my dream of homeownership a REALITY.
-Rickey Reid
Jason Lacey and his team (Brittany Miller and Katie Bartels) as well as Veterans United's underwriters and closer (Kenzie Ausfahl, if I'm not mistaken) were truly phenomenal in every way. They made the entire process as efficient as it possibly could be. They were rock solid throughout - zero issues - and even were so kind as to repeatedly engage appropriately and effectively to clean up issues created by others in an absolutely horrendous closing overall due to our realtors (not sourced through Veterans United's program that will offer realtor referrals and a slightly lower interest rate, which was a big mistake on our part in hindsight), settlement agent, home inspector and sellers. Jason is in the top 1% of people I have worked with in my life - his competence as a loan officer is as good as it gets, but his character and true desire to help and advise for his client's benefit was what really set him apart. He was willing and able to do whatever it took to advance the process. Jason was politely and professionally relentless in providing everything from the expertise and resources to optimize our interest rate to working hard with entities outside Veterans United to mitigate issues they created. We had the opportunity to work with a lender whose cost structure to close a VA loan and interest rate would have been lower than Veterans United (although we also found a lot more lenders who would have cost us more to close than Veterans United and couldn't offer the interest rates of Veterans United) and thank goodness we choose Veterans United and ended up with Jason and his team - I would encourage home buyers to consider the overall value proposition when choosing the lender with whom they partner rather than simply the costs, as lenders are not a commodity especially for those buyers using the VA loan given its unique requirements and features (Jason and Veterans United proved their mettle as the industry's experts on VA loans). Given the troubling issues created by others in our closing process, I have no doubt that our home purchase simply isn't closed if Jason and his team and Veterans United's closer aren't our lenders and we can't thank Jason, Brittany, Katie, Kenzie and everyone else at Veterans United enough for getting us through this ugly transaction!
Fantastic and painless experience
