We’ll be looking elsewhere for future loans. Biggest regret is not shopping around for lenders longer.
Response from Veterans United
Hi Jacob,
I am really sorry to hear that you feel this way. When someone’s biggest regret is not shopping around longer, that tells me we did not provide the experience or confidence you deserved.
While I respect your decision to look elsewhere in the future, I hate that we did not earn your trust this time. If you are open to it, I would appreciate the chance to better understand what led you to that decision. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we will follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
We have purchased two homes with the help of Veterans United. I can't sing their praises enough. They were always there to answer any questions we had and continually provided updates throughout the purchasing process. Matt Rheel and his team are amazing. Even our realtor commented on how professional and "easy to work with" Veterans United is. I would recommend VU to anyone buying property. 10 out of 10 service!
Veterans United is very professional and knowledgeable. I would recommend any and all of my friends and family to them.
Exceptional service. Responsive and knowledgable. Portal worked great to track progress, items I needed to do, and uploading docs was easy. Josh was outstanding and a calming force when we had issues with the appraiser.
Veteran's United were incredible and worked with us through every step. Joe Choi was a Rockstar when it came to communication and informing us what we needed. Overall 10/10 would highly recommend.This is the second time I've used Veteran's United and they never disappointed this time either.
Ready to see for yourself?
Experience first-hand why 359,836 homeowners give us a perfect score!
Jimmy Stranz and the team got us in a home in 20ish days. They were very prompt with communication. I would highly recommend Veterans United.
You have gone more than the extra mile for Nancy and I. Thank you so much Robert Fogg
I would highly recommend Veterans United and helping you finance your dream home. Shawn and her team Went above and beyond in assisting us in purchasing our home. It's been and exhausting 14 months journey but in the end they were there to help to help we appreciate everyone at veterans United thank you everyone for your assistance the Oberst's
Don worked with my family for over a year, always prompt, responsive and supportive. Very trustworthy and helpful.
Ready to see for yourself?
Experience first-hand why 359,836 homeowners give us a perfect score!
Very patient and understanding. Had a non-conventional loan and they walked us though it!
Amy Carder and Taylor are exceptional!!
I had a wonderful experience with veterans united. Donnie walked me through my time and answered all of my silly questions. It was easy and painless.
Veterans United was very easy to work with. JB did an amazing job taking care of my wife and I. We will definitely recommend Veterans United to our fellow veterans and use them in any future home purchases. Thanks again!
VU staff had me supported every step of the way. on the ball and friendly, cheerful, professional! really appreciate my team!
Amazing support from the whole team - start to finish.
Dane and his team are fantastic and I recommend them to everyone.
