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Fort Novosel, Alabama Reviews

Unedited and unfiltered reviews from Veterans and military families

1,613

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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The overall process was amazing. Everyone we dealt with was professional and made us feel supported and encouraged the whole time!

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4.5 out of 5 Stars
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quick, precise, and highly motivated

5 out of 5 Stars
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Everything was great just wish the process would take so long and you ask all what’s required ahead of time

5 out of 5 Stars
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5 out of 5 Stars
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Chris took the time to answer all our questions we had, and was very patient because there were many thrown his way. He always called us in a timely manner when he missed our call so we didn’t have to worry for to long to have our questions answered. We would recommend Chris to anyone! That is even thinking about going threw the home buying process.

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4.5 out of 5 Stars
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Felicia and her team made it very easy to get everything started for the loan process. Even while one of us was still in Korea, we were able to upload documents and complete the document checklist. The whole process was seamless with the app to digitally upload and sync items. Felicia’s team was super helpful even when we asked to close 4 days early. The concierge portion, Gabby was a great asset in making sure we had information on utility companies, from power to internet. Great team of professionals, I would highly recommend Veterans United and Felicia’s team.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United is a company that takes pride in Veterans! No stone is left unturned when working with them!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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A Seamless Mortgage Journey with Ms. Cindy Woodham and the Veterans United Team!I recently had the pleasure of working with Ms. Cindy Woodham and the exceptional team at Veterans United for my mortgage loan. From start to finish, the experience was nothing short of outstanding. Ms. Cindy's expertise, attention to detail, and unwavering dedication to her clients truly set her apart.Right from our initial conversation, Ms. Cindy impressed me with her extensive knowledge and understanding of the mortgage process. She took the time to thoroughly explain each step, ensuring I had a clear understanding of the requirements and expectations. Her guidance was invaluable in helping me navigate through the complexities of obtaining a mortgage loan.Throughout the entire process, Ms. Cindy's attention to detail was remarkable. She meticulously reviewed all the necessary documents and never missed a single step. Her organizational skills and commitment to accuracy gave me immense confidence that everything was being handled with the utmost care and professionalism.What truly stood out about Ms. Cindy was her unwavering dedication to her clients. She was always available to answer my questions, no matter how trivial or urgent they may have been. Her responsiveness and willingness to go above and beyond to ensure my satisfaction were truly remarkable. I felt supported and reassured at every stage of the process, which significantly reduced any stress or anxiety I had initially.The entire Veterans United team also deserves praise for their seamless coordination and teamwork. From the loan officers to the support staff, everyone played a crucial role in ensuring a smooth and timely closing. The level of professionalism and efficiency demonstrated by the team was truly commendable.Thanks to Ms. Cindy and the Veterans United team, my mortgage journey was a resounding success. I cannot express my gratitude enough for their exceptional service, guidance, and expertise. If you're looking for a mortgage loan processor who is knowledgeable, detail-oriented, and dedicated to their clients' success, I wholeheartedly recommend Ms. Cindy Woodham and the Veterans United team. They exceeded my expectations and made the process a positive and rewarding experience.Thank you once again, Ms. Cindy, for your outstanding work. I am truly grateful for your professionalism and expertise.

5 out of 5 Stars
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5 out of 5 Stars
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Great team with extensive knowledge, patience and expertise.

5 out of 5 Stars
Would Recommend

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See all 1,613 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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