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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
211,140 reviews
592 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 211,140 Army service member reviews

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5 out of 5 Stars

Your website does not work well had a lot of problems with it. ED says he will call you wright back and never doses. Grace never calls you back even after several messages left on her answering . Nate was just a pleasure to work with. Fro start to finish was about 35 days, great interest rate. All done from 2000 miles away

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

Everything went according to plan.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Leanna and Walter were outstanding and we cannot say enough good things about them! We will continue to look to VU for future mortgage needs and recommend them to all our veteran friends.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Your whole staff was great.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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4 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

4 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Outstanding service. Would highly recommend to anyone.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

Andrew and Becca were absolutely fantastic. A lot of problems arose with HUD, but they handled everything perfectly and made the difficult process so much better.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Heidi and her team helped me with two homes and are there helpful the entire process. I would recommend veterans united to anyone.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 358,223 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

Marty and his team are the best to include everyone from veterans united that I was in contact with during this process. They made this the easiest home buying experience I have ever had. They were very proactive and informative throughout! Kala also went above and beyond to ensure that we got everything we were looking for during this process amd she always exceeded our expectations!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Sam Brown and the team at Veterans United were outstanding. They made the whole process look easy. They are very knowledgeable and professional at what they do.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Everything was very fast and painless. The team did great!!!

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Devin was very easy to communicate with and was always just a phone call away. I could not be more happy with Devin and his team. Way to go guys.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

The whole house buying process was made easy with this team and they were a pleasure to work with! Tyson and Brittney were great!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

4.5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

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