Having so many people asking for the same information was disruptive, confusing, and did not seem to be in our benefit. team members giving false or outright misleading information was a struggle. Satey yates and our own independent broker seemed to be playing catch up and damage control more often than communicating effectively. This place a great deal of stress on our family. At the end of the day we got our home 2 months after initial closing dates and thousands of dollars to lock our rates in over this time. This was by far my worst experience purchasing a home out of the 7 i have had. Hiccups including new termite inspection required by the VA, ON EVERY BUILDING EVEN OUT BUILDINGS, the well needing to be treated. And the reinspection and reinspection fees. I really feel that the team could beneift from some training and identifying a spokesperson to be soley in communication. And SHARE information. Otherwise what is the point.
It was over all a very good, stream line process with VU everyone on the team was very honest and upfront with everything we could and couldn't do with our VA loan and the ins and outs of the loan process as a whole.
The home buying experience was the easiest we have had
Everything was great .they did there job correctly and were very efficient. All of the team worked very hard on closing the loan and did it was ease.i would highly recommend them for all financial needs
Very helpful & informative
I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.
Both Kelsey Riggs and LeeAnn Jestis extended Patience and Persistence through the Underwriting phase.
And both were very Personable through the process... Not like "Reading from a Script".
Thanks
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The team made being a first time home buyer very easy and informative.
VU worked hard to make this loan happen for a 77year old vet with limited computer knowledge. Already being a homeowner, I was surprised to see how much the loan process has changed.
Zach and the awesome team at Veterans United did a great job of getting me into a home. Aleaha and Kurt Myers, Myers real estate in Sweet Home Oregon are rockstars I absolutely love them... from homeless to homeowner who woulda thunk?? Thank you thank you thank you I can't thank you enough thank you.
Sam and his team broke land speed records in processing and granting my 2nd home loan with Veterans United. App was flawless in helping me to submit qualifying paper work. Sam and team worked tirelessly to get me and my dog out of Motel 6 hell in the fastest manner possible. I moved to Portland for VA continued medical services but needed a home immediately. Sam provided this and I am forever grateful to him.
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Heidi and her team were amazing, always on top of the details and very good with communication.
Amazing from the first step to the very last and beyond !
Thanks for the help
I cannot express enough how thankful I am to Veterans United at making my dream come true of owning a house .. Highly recommend using Veterans United
Worked with us and our schedule
The process is so streamlined and the platform to upload document etc is so easy to use.
