Our whole team was absolutely amazing. So helpful through the whole process.
Derek is an amazing person very intelligent knows exactly what needs to be done to make sure that you’re buying home process is smooth and his whole team are also all great Every single person goes above and beyond to make sure that any question that you might have or encounter they can respond to you on a promptly time to answer anything that you might have or need so thank you to the whole team of veterans United.
Veterans United a lender who really goes all out to take care and help out Veterans.
Seamless process, with an abundance of guidance along the way.
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Will definitely use the again!
Loved how the app worked.
They are a great team. We have used Veterans United a number of times. Have recommended to others.
Working with VU has been a nightmare. Some say my treatment from VU was age. I feel it was because I’m Black. My main objective now it to pay this loan off and forget this whole ordeal. I’m only one person that have given you a poor review. I hope what happened to me has not been a pattern. Theses are my true feelings and you knew all along that I felt I was targeted.
Response from Veterans United
Hi Judith,
Thank you for sharing how your experience felt. I want you to know that I take this very seriously, and my team is already looking into it. We’ll be reaching out to learn more and make sure your feedback is fully accounted for. When you’re able, you can also contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
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I believe every area can use more transparency.
Everyone was so helpful throughout the process. Thank you so much for a quick and easy process.
Excellent service from start to finish. Thank you very much.
Thank you very much although my first experience I don't see how it could be better anywhere else! I appreciate everyone on the team especially with my unique circumstances, everything was truly a blessing and each of them have been the best at every step and role they played! Thank you
Scott and Jacob were the best! Communication was easy and on point. Anytime I had a question or concern, they were right there with answers and support. They made the whole process simple and stress-free, which I really appreciated.I actually recommended them to a friend before I even finished my own process, that’s how good they are and that’s how confident I felt in their professionalism and care. Great team, and working with them was an absolute pleasure. I appreciate everything they did, and I’ll definitely be using them again in the future.
Veterans United was quick and extremely easy to work with. I closed in under 60 days and always knew what to do to make that happen.
easy to work with, professional, courteous, efficient, knowledgeable.
Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.


