The Loan coordinator we had Monica would never answer the phone or emails. She would ask for the same paperwork after we had already sent it to her multiples times. As a first time home buyer and my husband overseas it was very frustrating when we didn’t have complete information or information was relayed to us last minute it’s very hard to coordinate when you don’t know what to do. I had a very stressful experience because of her. I hope that other military families don’t have to deal with this stress while buying a home and trying to PCS with a service member overseas.
Charles McKee and Nicole we’re amazing throughout the whole process and helped me and my wife find the home that’s right for us.
Veteran Home Loan Team was very Professional, impeccable service from the whole team. My Veterans United team was OUTSTANDING! I took this photo with my realtor, Diya, when I got the keys. Truly awesome team!
The rate was the best I could find. We closed on time, even after it became a rush. They are experts in VA loans. So, when unique situations came up, they knew what the VA would expect, putting my wife and me at ease. They were responsive, professional, and spoke with confidence on their subject matter. Every contact I had felt genuine and honest. They treated my time and money with respect. They never tried to upsell me or questions my decision to decline options.I am a very busy person who doesn’t always have their phone on them. Everyone was comfortable speaking through text or email and always met me on my communication source. I can’t say enough for them.The way Veterans United does business is how every business should treat their customers, let alone veterans. I can’t say enough wonderful things about Malachi, Jake, Vickie, and everyone else behind the scenes that I never talked with but helped along the way.
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Nate has been absolutely amazing. I would tell anyone looking for a mortgage to go through VU and specifically Nate
Miles Pivonka was AMAZING super helpful at all times answering all of my questions I was uneasy about the whole process and he really eased my nerves and had all the information I needed thank you again miles 10/10
Listen up gents,
I wasnt in the position to buy a home but this VU team headed by Mr. Paul Betts steered me in the right direction to prepare ourselves to purchase our home we were living in already as renters so we wouldnt have to once again uproot and disturb our family, Paul didnt hesitate to be side by side with us in the trenches and figure out our goal even when the muck got thick we weathered the storm and prevailed
To the entire VU team my family wishes to extend an invitation to our home if you ever find yourselves in California, our casa es tu casa, thank you guys for your hard work
-Semper Fi
Cesar L Gallardo
Everything is easier with veterans United but when I refinanced I ended up with a bigger and longer loan, and higher mortgage payments.
Very helpful and knowledgeable.
I couldn’t have had a better loan officer. Crystaline put my nerves at ease and really made the whole process easy for me. I would highly recommend her to anyone.
A seamless process. I'm literally speechless.
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VA Home Loans for Veterans has made the process very easy on closing on my new home. The pride and dedication from the staff and my realtor made it a very smooth transition. The endless efforts as I was across the country was remarkable and my dog and I are truly grateful. Thank you!
Our experience with Veterans United was outstanding from start to finish. The entire process was smooth, organized, and far less stressful than we expected. The team was extremely professional, responsive, and kept us informed every step of the way. The portal made it easy to track progress and upload documents, and we always felt supported and confident throughout the process. We were especially impressed with how quickly everything moved and how seamless the communication was. We truly appreciate Veterans United for making our refinance such a positive experience and would absolutely recommend them to other veterans and their families.
I had no experience whatsoever and Suzanne and Chelsea was there every step of the way for me. They did an awesome job.
I highly recommend Veterans United. The team provided a clear and concise approach to every step and managed my expectations in keeping with their high standards. Great experience. Thank you, team!
Mark Manos did an amazing job. As a first time home buyer he made the whole process easy to understand.
