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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,809 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,809 unfiltered reviews

5 out of 5 Stars

Great option for veterans. Very helpful and knowledgeable, especially for a first time homebuyer like myself

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars

Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Would definitely buy a home or refinance with Veterans United again! They're an amazing team!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Everything was seamless! Couldn’t have done it without the help of Brice and the rest of the team. Very grateful.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

2 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

Absolutely the best mortgage experience we’ve had!As an Army Family, we were worried about jumping into the home-buying process after years of PCS moves and renting. From the first call, Veterans United made everything feel easy and manageable.If you’re a veteran, active duty, or eligible spouse, save yourself the hassle and reach out to Veterans United. They truly live up to their name and treat you like family.Our loan officer, Bryce Cullins, was incredibly knowledgeable, patient, and genuinely cared about getting us the best deal possible. He explained everything to us and was consistently available to us for any questions.Our loan coordinator, Kate Keating, was just as amazing as Bryce! She helped me stay on top of the process and checked in frequently to ensure a smooth process!Overall, my family and I are very thankful for the services provided by Veterans United.Thank you from the bottom of our hearts for helping us plant our family plant roots.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

The service was incredible. I'm very please. I will 100% use Veterans United for a 3rd time if the occasion should arise.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Veterans United made the home loan process super easy! This has always been a daunting thing for me and as a first time home buyer I didn’t know what to expect but I was so surprised by how simple and fast it was!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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5 out of 5 Stars

What an amazing experience!! I have been in contact with Veterans United for over a year and they have treated me more like family than just a customer. My best interest always can first.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

This was the nicest easiest process for buying a home!! Company and team was outstanding!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Veterans United & Kayla StiersThis was my second time using Veterans United, and once again they absolutely delivered. I started this homebuying process with a different mortgage company because a friend worked there, but the experience quickly became difficult and unorganized. Switching back to Veterans United — and specifically to Kayla Stiers — was the best decision I could have made.Kayla and her team made everything smooth, clear, and stress-free from start to finish. They stayed on top of every detail before I even had to ask, communicated quickly, and made the whole process feel simple. Their professionalism and kindness really stand out.The day after I signed, they even had a package of gifts waiting for me at the new house. That level of thoughtfulness meant a lot and showed me how much they truly care about their clients.If you’re buying a home and want a team that treats you right, supports you the whole way, and truly earns your trust, I can’t recommend Kayla Stiers and Veterans United enough. I’d give more than 5 stars if I could.

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4.5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Very good communication. Helpful and responsive to emails and texts.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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