Our experience was phenomenal. Coming off a bad experience with a previous group, Bryant and his team came in and assured us that we were going get our home and did. They were fully invested in what we wanted and worked diligently to make sure that we got our keys. The one thing that stuck out was how they told us and showed us that we were in control. My wife and I set the parameters and the team executed. We never felt rushed, and they took the time to explain the reasoning behind requesting things. They gave us a play-by-play breakdown of each and every step of the process of buying our first home. Everyone gave 100%. Kate our Credit counselor, The tag team loan coordinators Rhiannon and Ashlyn, And the QB Bryant was just amazing. Such a great team to have and highly recommend them to all veterans looking for their first home.
They made the home buying process super easy. Shout out to the entire team of people behind helping getting me approved. Started searching and closed within a 3 week period.
Very good experience, would recommend to others
This was a great experience and a pleasure working with everyone.
The process is difficult and demanding. However, the people, especially Ashley is a five star professional person!!!!
I started working with Matt years ago. He helped me get everything in order be letting me know what I needed to do to get qualified for the type of home i was seeking. By touching base with him maybe once a year or so I was finally ready to pull the trigger. The process was easier than buying a car, the process was easy and streamline. I was approved for alot more than I even wanted (surprisingly). Matt took me thru from start to finish, he was there whenever I called with questions or called me back within the hour. Even after hours and weekends. Trust is a two way street and me and Matt had it. I sent him contracts between me and the realtor before I signed and Matt caught mistakes that saved me over 5K due to realtor error. Not to mention even more he saved me on closing also do to realtor errors. Matt, thank you and your team for all yall have done for me and my family. My hat is off my friend, much appreciated!
This is my 3rd loan with Veteran United and have enjoyed each of the process
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This is the second time Steve and the team have helped me out, and this time was just as smooth as the first! My refi went faster than I thought it would, and any questions I had along the way they had answers for. Steve will definitely be getting a call when I buy the next one!
We were very fortunate to have such an awesome loan team. Because of their hard work we were able to close a week ahead of schedule! David was always there to answer my questions even on the weekend and after-hours. Rachael was very quick to let me know what else is needed to get things moving quickly. I can’t ask for a better team!
I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.
I would’ve given it a 10 if I knew there were no representatives (fault of my own) in my area other than that, communications were the only difficulty I had through the process. The whole staff was readily available for my support however. thumbs up!
Justin, Ashlyn, and team were so good to help me achieve my dream which now I will enjoy.
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Mason and his team made buying our home a great experience!
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Appreciate the professionalism of Lucas and the full Veterans United team.
Everything ran like clockwork. Questions answered in a timely manner.
Carma has always had our back, from the moment we first started the buying process last year, through closing, and the refinance to a better rate and lower payment a year later. The whole team over at Veterans United has been great. These folks actually help veterans, not just pay lip service like, Thank you for your service. Much appreciated in a world of platitudes, to see an organization actually use their actions to show that appreciation by helping Veterans and their families find quality, affordable homes and not just that, but sticking with them to make sure they get the best rates and payment options available.
Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!
