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Fort Rucker, Alabama Reviews

Unedited and unfiltered reviews from Veterans and military families

771

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
716
4
47
3
7
2
1
1
0

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5 out of 5 Stars
Would Recommend

Our bank made home buying a miserable experience. When my wife and I were at our lowest point and discourage we found Veterans United. Two weeks! I say again two weeks and now we have a home. Veterans United knows veterans and the VA process and they went the extra mile and then more to get us our home. Thank you is not enough and I have already recommended Veterans United and will continue to recommend them.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Cindy Woodham was readily available to answer any question I had. She responded quickly to emails and ensured I was kept up to date on the home buying process.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

2.5 out of 5 Stars
Would Recommend

Streamline the process. I have bought and sold 5 houses and by far this was my most difficult one. and there should be a window or a calendar were you have to meet certain deadlines with your paperwork. I know that the closing on the AL was contingent on the sale of the TN house but it was a tad scary when we are changing closing time the day before. that made a hard situation for my family even harder. IE the move. But over all Chris was great to work with and he did a great job communicating with me throughout the whole process.

Response from Veterans United

Randy, we really appreciate your honest review and the constructive feedback you have provided. We are glad that some aspects went well; however, we understand the added stress involved with selling a property while purchasing another. Our Client Advocate team will review the events that led up to your closing looking for ways to simplify the process in the future.

5 out of 5 Stars
Would Recommend

I would recommend veterans United to any veteran that is in the market to buy a house.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

I would use Veterans United again. Great experience.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! They got us approved for the home we wanted. Outstanding performance!

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Veterans United was great to work with

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

I've worked with veterans united before so I didnt hesitate to call them on buying another home. Bill Musik recommended Chris Solomon for the area I moved to. Chris did a awesome job throughout the whole process and I would recommend anyone to work with him and veterans united!!!

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

I am so pleased with the entire home purchasing process. Felecia Solomon was the best! From the initial call to the final email following the closing, Felecia walked me through the entire process. I did have special circumstances that had to be resolved, she never flinched, we journeyed forward. No empty promises were made, we simply stayed with the plan. I have shared my experience with two families that are looking forward to home buying. My advice was to believe the advertisement, they are all that and more. VU, you guys rock, in record time!

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Not to take anything away from Veterans United, but that meant nothing to me. When we started looking for a home, I set out to find Cindy, and it was easy as her name just popped up under Veterans United.I must say I'm not just typing all this to give Cindy "kudos", she is a true professional in her job. This is the 9th house I have purchased in my life, and these last 2 are the ONLY ones that went without one hitch. A lot of times it's not the closers fault that there is an issue, and we did have a couple from the credit bureau, and true to Cindy's form, it was handled and corrected within minutes or a couple of hours.Cindy is a true asset to your company and I fell that this should be recognized and appreciated.We do have plans to move one more time when I retire again in about 10 years. I hope Cindy is still making peoples moves easier, as I will find her again.Cindy, Thank you for what you do, you are cut out for this.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I highly recommend this group to with your home purchase. They are the most positive and professional people I’ve met. You will not be disappointed.

Loan Officer: Cindy Woodham

NMLS# 193414

4 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Will make anything and everything very easy

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Felicia Soloman was our advocate through the entire process, going above and beyond my bar of expectations! Scott Jessip’s sage credit counseling advice and responsiveness was more than we could have ever hoped for and was the lynchpin in catapulting us into underwriting. VU underwriters swooped in and within less than 24 hours we were cleared to close. From Scott to Felicia to the wonderful underwriter and by extension the regional or district manager all came together to push us over the finish line in obtaining our dream home!! Excellence beyond compare!!

Loan Officer: Felecia Solomon

NMLS# 1145004

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Please work with Cindy Woodham. She is wonderful.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Felecia Solomon at Veterans United helped make our family's dreams of purchasing our final and forever family home come true. She was there at any time to answer questions and to help us through the process. She was always professional and friendly. With her help we have found home.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Mr. Solomon and the VA team made my entire experience very easy. He streamlined the process to help me close on my property in a very short amount of time and was there to assist me with any questions that I had. I would definitely recommend the VA loan to others that qualify and are looking to purchase a home. Thank you all very much. The Mullins Family

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

It was quick and easy

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

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1405 Rucker Boulevard, 1st Floor, Enterprise, AL 36330
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.